The challenge
What the organization needed to solve
A regional government agency had secured a federal grant for a multi-year infrastructure initiative but had no internal program management infrastructure. Deliverables were tracked in spreadsheets, reporting to the federal funder was inconsistent, and the project was at risk of missing its first major milestone.
Our approach
How RSR created practical momentum
RSR designed and stood up a lightweight Program Management Office in 60 days — establishing a reporting cadence, a milestone tracking system, a risk register, and a stakeholder communication protocol. We trained the internal team to operate the PMO independently after the engagement.
The outcome
What changed
The agency met its first federal reporting deadline on time and in full — the first time in the program's history. The PMO framework was adopted agency-wide and is now used across two additional grant-funded programs.